For your peace of mind, in this privacy policy we will explain the conditions we assume when collecting, managing and storing the data of users and / or customers who access our website and provide us with their personal data, and how we use this data .

On our website, we respect and take care of your personal data. As a user, you should know that your rights are fully guaranteed.

  • In our case, we never ask for personal information that is not really necessary to offer you our best services, either to be able to send you personalized offers, relevant information about our company or that you can receive your order with the greatest guarantees.
  • We never share your personal information with anyone, except to comply with the law or in case we have your express authorization.
  • We will never use your data for a purpose other than that expressed in our privacy policy.

Our privacy policy may suffer some variations depending on regulatory requirements or self-regulation, so we recommend that you visit it from time to time.

Also, remember that our privacy policy will be applicable whenever you as a user decide to fill out one of our contact forms, subscribe to our newsletter, make an order or sign up for one of our training courses.

What laws does our privacy policy incorporate?

The RGPD ( Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 relative to the protection of the physical persons ) that is the new norm of the European Union that unifies the regulation of the treatment of the personal data in the different countries of the EU.

The LSSI ( Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce ) that regulates economic transactions through electronic means, as is the case of this blog.

Who is responsible for the processing of your data?

Long Xian Import and Export, SL is the holder of several personal data files registered with the RGPD, in which the data of the users of this web are incorporated into a database under their responsibility and are treated in order to respond to the requests you make on our website, such as subscribing to our newsletter, send a contact form, request a quote, place an order or sign up for one of our training courses.

In addition, for the treatment of user data, we implemented the technical and organizational security measures established in Royal Decree 1720/2007, to develop the LOPD.

Principles that we will apply to your personal information

When processing your personal data we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of legality, loyalty and transparency: we will always require your consent to the processing of your personal data for one or more specific purposes of which we will inform you in advance with absolute transparency.
  • Principle of minimization of data: we are only going to request strictly necessary data in relation to the purposes for which we need them, the minimum possible.
  • Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and eliminate those inactive records for a considerable time.
  • Principle of integrity and confidentiality: your data will be treated in such a way that an adequate security of the personal data is guaranteed and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access or improper use of the data of our users by third parties.

When will we collect your personal data on this website?

  • When you want to register as a Customer through our form, where we will only ask you for the necessary information to contact you and identify you as a company or self-employed.
  • When you fill out any form to subscribe to our newsletter , in this case we will only ask for your name and your email.
  • When you make an online order , in this case we will need the necessary personal and billing information, in order to send you the invoice and the order to the address you request.
  • When you wish to enroll in one of our online or face-to-face training courses .

For what purpose do we use this personal information?

For your peace of mind, we want to be very clear when explaining what we use, store and carry out the processing of personal data of users of this website.

When a user accesses our website, for example to place an order or send a form, is providing personal information for which Long Xian Import and Export, SL is responsible. This information may include personal data such as IP address, name and surname, physical address, email address, telephone number, etc. In case of placing an order, we will request certain data of a banking or payment nature. .

By providing this information, you as User give your consent for your information to be collected, used, managed and stored by Long Xian Import and Export, SL, only as described in the Legal Notice and in this Privacy Policy. .

We will only use your data with the following purposes:

  • Respond to requests for information: whenever you send us a form to request information about a product or service, sign up as a customer, request help or any other type of query, we will use your data only to be able to respond and adapt as much as possible the answer to your query.
  • Manage the list of subscribers to the newsletter: send newsletters, promotions and special offers, in this case we will only use your name and the email address that you have provided at the time of subscribing. We will do all this through Active Campaign.
  • Support and improve the services offered by this website: this includes using analytics services such as Google Analytics or Yandex Metrica, to analyze user behavior and browsing habits. This information does not allow to identify the users.
  • To market the products and services we offer on our website.

Personal data capture systems collected by this website

This website uses different systems to capture personal information. This website always requires the prior consent of users to process their personal data for the purposes indicated.

The user has the right to revoke his prior consent at any time.

These are the information capture systems we use at

  • Subscription forms: within the web there are several boxes to activate the subscription. The Newsletter is managed by Campaign Monitor. The data you provide will be located on the servers of Campaign Monitor (our email marketing provider) outside the EU in the US. In addition, Active Campaign is under the EU-US Privacy Shield agreement, whose information is available here, approved by the European Data Protection Committee.
  • Contact form: There is also a form to request the registration as a client. In this case the email address will be used to respond to them and send the information that the user requires through the web.
  • Download Systems: On this website you can download different content that is incorporated periodically in text, video and audio format. In this case, for certain contents you must register as a user.
  • Sale of products: Through our website you can buy products online, in this case, you need the buyer's information (name, surname, and telephone, postal address and e-mail) and billing information necessary to carry out the operation.
  • Tracking systems used in this site: Google Analytics Our website also studies the preferences of its users, their demographic characteristics, their traffic patterns, and other information together to better understand who their audience is and what they need . The tracking of our users' preferences also helps us show you the most relevant advertisements.

We will not share, sell or rent your personal information with other parties. We may share certain information with authorized third-party service providers necessary to provide you with some services that perform functions on our behalf, such as sending and distributing my emails, performing analytical functions or conducting leads. We describe them in detail in the following section:

Data security and secrecy

On our website, we promise to use and treat your personal data respecting their confidentiality and to use them for the purpose with which they were collected . We also undertake to comply with our obligation to store this data and take all necessary measures to avoid alteration, loss, treatment or unauthorized access, as established by the current data protection regulations.

In addition, on our website we include an SSL certificate , it is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and web user, and in feedback, is totally encrypted or encrypted.

Logically, our website can not guarantee the absolute impregnability of the Internet and therefore the violation of data through fraudulent access by third parties such as hackers and others.

With respect to the confidentiality of the processing, we can assure you that any person that is authorized by us to process your data (including my staff, collaborators and lenders), will be under the appropriate obligation of confidentiality (either a contractual or legal duty).

When a security incident occurs, from our website or by email we will notify you immediately and we will give you all the necessary information with the Security Incident as it is known or when you ask us reasonably.

Accuracy and accuracy of the data

The User guarantees that the personal data provided through the different forms are true , being obliged to communicate any modification of them. Likewise, the User guarantees that all the information provided corresponds to their actual situation, which is up to date and accurate. In addition, the User is obliged to maintain their updated data at all times, being solely responsible for the inaccuracy or falsity of the data provided and the damages that may cause to Long Xian Import and Export, SL. as the owner of the website

Your rights on your own information: Exercise of the rights of access, rectification, cancellation or opposition

The rights of the Users are the following:

  • Right to ask what personal data we store about the User at any time.
  • Right to ask us to update or correct for free incorrect or outdated data that we store about the User.
  • Right to unsubscribe from any marketing communication that we may send to the User.

You can direct your communications and exercise the rights of access, rectification, cancellation and opposition by mail at Avenida del Sol 22 28850 Torrejón de Ardoz, Madrid, or email: This email address is being protected from spambots. You need JavaScript enabled to view it. along with valid proof in law, as a photocopy of the DNI or equivalent, indicating in the subject "DATA PROTECTION".

Acceptance and consent

The User declares to have been informed of the conditions on protection of personal data , accepting and consenting to the treatment thereof by Long Xian Import and Export, SL. in the form and for the purposes indicated in the legal notice.

Changes in this privacy policy

Long Xian Import and Export, SL. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In these cases, we will announce on this page the changes introduced reasonably in advance of their implementation.

This policy has been updated on May 22, 2018.

Commercial post office

According to the LSSICE, in Long Xian Import and Export, SL. We do not perform SPAM practices , so we do not send commercial emails that have not been previously requested or authorized by the User, in some cases, you can send promotions and specific offers, only in those cases where you have the authorization of the recipients. Consequently, in each of the forms on the Website, the User has the possibility to expressly consent to receive our "Newsletter", regardless of the commercial information requested. You can also cancel your subscription automatically in the same Newsletter.

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